Bring Your Soul to Work: Part Two – The Power and Paradox of Being Open

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Leading from the inside out, requires us to bring our story into the open and invite others to do the same. It allows us to embrace new situations with a keen awareness of our own shortcomings and limitations. To reveal ourselves as human. To see all that is possible.

Most of us are bound to patterns of authority, control and self-preservation that cause us to view situations not as they are but as we want or need them to be to serve these ends. We posture and position ourselves to be seen as competent or even infallible. We want people to respect our position more than we want to uncover the truth. We seek our own version of reality. This leads to conflict, blame, avoidance, alienation, procrastination and a myriad of other outcomes that do not serve to move the organization, or the leader, toward the common goal.

Some may view openness, or vulnerability as a position of weakness; one where we give others an edge that might be used against us. The paradox is that being open actually puts us in the strongest position possible; the position of greatest potential. Consider the martial artist at rest, observing, open, positioned to respond quickly and appropriately to any action presented. Open to reality, not flailing at imaginary attackers. When you are open you are free to see things as they really are and to respond quickly and appropriately without the baggage of hidden agendas and ego trips.

·         Leaders who are open listen deeply, observing the spoken and unspoken communication.

·         Leaders who are open search for the truth, even when it isn’t safe or flattering.

·         Leaders who are open seek to understand reality before they act.

·         Leaders who are open are humble and flexible in their approach.

·         Leaders who are open accept criticism and failure as paths to learning.

·         Leaders who are open are willing to express their humanity.

·         Leaders who are open invite others to know them.

Below is a story from the journal of Lieutenant Samuel Shaw in which the power of being open is expressed in great simplicity and with historical significance. During this period of the Revolutionary War, the Continental Army was at the point of mutiny after Congress had failed to provide needed payments and supplies. George Washington stepped to the front of the room to address his hostile officers, prepared to deliver the news that Congress had yet to meet their demands. This was a highly charged and very critical moment in the history of our country. Washington was not known as a great orator, and having stumbled through the opening paragraph of the letter from Congress, observed that the officers were in no better spirits. Then something amazing happened. An inside out moment…

“One circumstance in reading this letter must not be omitted. His Excellency, after reading the first paragraph, made a short pause, took out his spectacles, and begged the indulgence of his audience while he put them on, observing at the same time, that he had grown gray in their service, and now found himself growing blind. There was something so natural, so unaffected, in this appeal, as rendered it superior to the most studied oratory; it forced its way to the heart, and you might see sensibility moisten every eye. The General, having finished, took leave of the assembly, and the business of the day was conducted in the manner which is related in the account of the proceedings. I cannot dismiss this subject without observing, that it is happy for America that she has a patriot army^ and equally so that a Washington is its leader. I rejoice in the opportunities I have had of seeing this great man in a variety of situations ; — calm and intrepid where the battle raged, patient and persevering under the pressure of misfortune, moderate and possessing himself in the full career of victory. Great as these qualifications deservedly render him, he never appeared to me more truly so, than at the assembly we have been speaking of. On other occasions he has been supported by the exertions of an army and the countenance of his friend; but in this he stood single and alone. There was no saying where the passions of an army, which were not a little inflamed, might lead; but it was generally allowed that longer forbearance was dangerous, and moderation had ceased to be a virtue. Under these circumstances he appeared, not at the head of his troops, but as it were in opposition to the ; and for a dreadful moment the interests of the army and its General seemed to be in competition ! He spoke, — every doubt was dispelled, and the tide of patriotism rolled again in its wonted course. Illustrious man! what he says of the army may with equal justice be applied to his own character. “ From The journals of Major Samuel Shaw : the first American consul at Canton : with a life of the author.

Nothing Washington said in the reading of the letter, no appeal to patriotism or courage saved the army that day. The turning point was a moment of vulnerability; a moment that touched the hearts of these men and opened them to a new perspective on who they were and the mission they were serving. They were able to see  a new possibility for their reality.

What experiences have you had with being open in your leadership? What are the benefits of being open? How do leaders inspire others to be open? Please share your thoughts and stories.

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Bring Your Soul to Work: Part One – The Secret of Letting Go

“An attachment isn’t a fact. It is a belief…” ~ Anthony De Mello

Over the years I have learned a simple and powerful secret to happiness in life and leadership.

Let go.

This line of thinking is contrary the management theory we ingested early in our careers. It’s also counter intuitive. Our nature is to want to hold on, to protect, to become attached, to expect. The more we attach ourselves to expectations, people or things the more anxiety we create and the less effective we become.

So why do we “hold on” in unhealthy ways? As leaders, we believe we are responsible for what happens in the organization. And because we hold this belief we are afraid. If the outcome is not what we desire, or think others expect, we will have failed. We will not have lived up to the mantle of leadership. To protect ourselves we micro-manage, latch on the latest fad and take every negative event or unflattering comment as a risk to our identity. Whoa did I just say that? Yes, we even become attached to the label of “the leader” and so we strive to make sure that others perceive us as such. Rather than express leadership skills and attributes as a reflection of our true selves and our desire to serve, they become a scorecard of behaviors and outcomes to which we must “measure up”.

This mindset ultimately leads to frustration and conflict. We see people and situations as barriers to fulfilling our goals or as irritations that interrupt our important tasks. Our vision becomes clouded and rather than seeing things in their true context and taking action without judgment, we are thrown off course with the motive of protecting our interests or our reputation.

When we let go we are free to enjoy the experience of leadership and to bring our best to every situation without the burden of attachments and expectations. We can practice leadership and continue to learn with the freedom of knowing that none of this was ever really ours to possess. Everything has a beginning and ending. Embrace the situation in front of you for what it is and nothing else. In this way you open to learning and to giving others the space they need to grow. This is by no means Laissez-faire leadership. Accountability, vision, values, influence, etc., all still apply. Only now they can be expressed free of a personal agenda grounded in fear and scarcity. Looking back on my experience the following ideas come to mind as opportunities for leaders to let go.

Let go…

Of control – You don’t really have it anyway. Work with others to create a plan and let it evolve naturally. Think you are in control and be guaranteed that circumstances will conspire to teach you otherwise.

Of attachment – Bonuses, titles, recognition, bigger roles…enjoy them in the moment then let them go, otherwise your thinking becomes distorted. These ends will begin to justify the means.

Of outcomes – Unrealistic or narrow expectations are at the root of much your disappointment and frustration. The way you see the outcome determines what it will mean to you, not the outcome itself.

Of winning – If winning is the only option…you have very few options. This will lead to losing a lot more often. Nature is not a win-lose system.

Of projecting – When you are afraid, you project thoughts, attitudes and beliefs onto people and situations creating serious leadership blind spots.

Of knowing – Pretending to have all the answers usually results in you parading down the street with no clothes on. When you let go of knowing you create room for learning. Otherwise you are stuck.

Of proving – Trying to prove to someone else that you are “worthy” or that you deserve “respect” is an enormous waste of energy. Energy that could be channeled towards progress and service.

Of achieving – Who you are becoming is more important than what you are achieving. Be then do.

Of importance – Needing people to need you is not healthy. It leads to creating problems that only you can solve. Less you more them.

Of comparison -Be the leader YOU were meant to be. Comparing opens you up to jealousy, envy and anger. When you learn to trust your heart and lead from your best self you will find that people follow you for who you are not what you can do for them.

And hold on to love. Love doesn’t fear. Love doesn’t control. Love is not proud. Love does what it does without holding on. Leadership grounded in love produces an enduring legacy that lives in your heart and not on your resume.

Last October I struggled through a difficult transition that helped me to grow in my understanding of this topic. I spent five years working with an amazing team of people. We developed a very close community and, over time, built a wonderful work environment and culture. Everything seemed to be coming together and then, without warning, it all came to an end. It was very hard to walk away. I was angry and very bitter. This was “my” story and “my” dream…how could this happen to “me”. “How could they not see what a good thing they had?” You see the connection here I’m sure. I realized I was holding on. I was making it about me. I was deeply attached to the way things “should” have turned out. Later I realized that while things came to an end much sooner than I had hoped, the journey we had taken together, the experiences we shared, the love we had for each other and for the people we served were enough. These things could not be taken away because they didn’t belong to any of us. So I let go. Now I am only filled with gratitude for all I experienced and learned.

When you let go you are free. Free to see and to act without filters. Difficulties will arise, celebrations will erupt, titles and people will come and go…and you will have gleaned the most you could from every moment and created experiences that will change you and the people you serve. Pay attention to the things you hold onto in your leadership. The things that bind you. Look at them unflinchingly and see them for what they are. Then let them go. You will become free to lead from your soul.

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